​Melanie D. Chin
Astoria, NY 11103

EXPERIENCE_________________________________________________________________

NYC Health + Hospitals/Harlem

New York, NY 10037                                                                                                                 1/2026 - Present

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• Clerical Associate III/Hospital Telecommunications Operator

  • Direct and transfer telephone calls to the appropriate department or staff member

  • Page staff using numeric pagers

  • Make and relay overhead emergency announcements and to alphanumeric pagers

  • Log emergency calls for legal compliance

 

CDS Club Demonstration Services                                                                              9/2025 – Present

Rego Park, NY 11374                   

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• Sales Advisor

  • Prepare and serve food for Costco approved demonstrations

  • Assist customers with demonstration products

  • Clean surrounding demonstration areas

  • Gather demonstration supplies for demonstration set-ups, wash and sanitize equipment

                                                                                               

 

Queens Library                                                                                                             8/2021 – 9/2025

Jamaica, NY 11432                                                                                                                     9/1997 – 2/2020

                                                                                                                     (A large percent was of positions were lost due to COVID-19)

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• Page

  • Maintain library stacks

  • Appraise, and mend reading, and media materials

  • Sort, ship, and shelve lending materials, pull and prepare reserves

  • Assist patrons conducting research, basic computer needs,  locating resources, and reference

  • Prepare daily newspapers

  • Promote, and monitor outreach programs

  • Assist librarians with preparation, and clean-up for outreach programs​

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New York State Department of Motor Vehicles - License Express                               8/2023 - 10/2023

New York, NY 10018 

 

• Motor Vehicle Representative

  • ​Assist clients seeking motor vehicle services, information, and related agency programs

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NYC Department of Social Services - Human Resources Administration                       4/2023 – 8/2023

New York, NY 10006

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•  Eligibility Specialist II

  • Verify Supplemental Nutrition Assistance Program (SNAP) information through client's telephone interview

  • Prepare client forms

  • Assist walk-in clients with applications, and case information

 

Sports Authority                                                                                                            3/2004 – 8/2016

Middle Village, NY 11379

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• Assistant Department Manager

  • Supervise and train management teams and other employees

  • Coordinate with Store Manager, Department Managers, and Department Supervisors

  • Assist 500+ customers on a weekly basis

  • Maintain sales floor

  • Office duties

  • Asset protection control

  • Set weekly ad signage

  • E-commerce sales

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• Sales Associate

  • Maintain sales floor

  • Restock

  • E-commerce sales

  • Assist 500+ customers on a weekly basis

  • Cashier

 

Blockbuster Video, Inc.                                                                                                8/2000 – 2/2004

Forest Hills, NY 11375

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• Assistant Manager

  • Supervise and train management teams and other employees

  • Assist 400+ customers on a weekly basis

  • Maintain sales floor

  • Maintain customer account

  • Asset protection control

  • Restock

  • Office duties

  • E-commerce sales

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• Lead Customer Service Representative

  • Supervise and train employee

  • Assist 400+ customers on a weekly basis

  • Maintain customer accounts

  • Maintain sales floor

  • Asset protection control

  • Restock

  • Cashier

  • E-commerce sales

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EDUCATION_________________________________________________________________

Queens College                                                                                                                             2020 

 

• Department:  Graduate School of Library and Information Studies

  • Degree: Master of Library Science

  • Concentration:  Public Policy/Archives, Record Management and Preservation

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CUNY Graduate Center                                                                                                                   2018

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  • Department:  Women and Gender Studies

• • Degree:  Master of Arts

  • Concentration:  Public Policy/LGBTQ/Feminism

 

Hunter College                                                                                                                                2016

 

 • Department:  Women and Gender Studies

• Department:  Urban Studies

  • Degree:  Bachelor of Arts

  • Concentration:  Public Policy

 

Hunter College                                                                                                                                2011

 

• Department:  Studio Art

  • Degree:  Bachelor of Arts

  • Concentration:  Abstract Painting

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LaGuardia Community College                                                                                                         1997

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• Department:  Fine Arts

  • Degree:  Associate of Science

  • Concentration:  Life Drawing

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VOLUNTEER TRAINING AND DEVELOPMENT EXPERIENCES____________________________

Wikitongues.org                                                                                                             1/2019 – 5/2019

Brooklyn, NY 11206​

• Volunteer Digital Preservation Policy Advisor

 

M.R. Cohen Library at The City College of New York                                                     5/2019 – 6/2019

New York, NY 10031​

• Archivist Intern

 

New York State Assembly District Office                                                                        1/2016 – 5/2016

Assemblywoman Aravela Simotas

Astoria, NY 11102

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• Intern

 

PUBLICATIONS_______________________________________________________________

Chin, Melanie D., "Progressive Commemoration: Public Statues of Historical Women in Urban American Cities" (2018). CUNY Academic Works.

DOI: https://academicworks.cuny.edu/gc_etds/2653

 

MEDIA, INTERVIEWS, AND PRESS APPEARANCES____________________________________

Barsmain, N. (2022, April 27). “Local-Express.” Queens Gazette.

DOI: https://www.qgazette.com/articles/local-express-441/

 

EDUCATIONAL TOOLS_________________________________________________________

Chin, M. D. (2018, May 1). Melanie Chin: CUNY graduate center: AIDS history project. AIDS History Project.

DOI:  https://melaniechin3.wixsite.com/aidshistoryproject

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LICENSURE AND CERTIFICATIONS________________________________________________

NYC Department of Health - Food Protection for Soup Kitchens and Summer Camp Workers, 5/2025 - Indefinite

New York State Public Librarian Certificate, 2/10/2020 - 2/10/2030

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Chin – Résumé

 

__________________________________ January 2026 __________________________________